The FedEx address correction fee is an accessorial fee issued for shipments in which your initial ship-to-address does not match what FedEx determines it should be. Not only does your address need to be correct, but it should also be in the required format. It is good practice to abbreviate any directional or street type i.
If an abbreviation is not used, FedEx could interpret it as part of the actual street name. In short, a misinterpretation could then lead to an address correction fee. Check out this link for a USPS list of examples of suffix forms that are street suffix names, street suffixes or suffix abbreviations. USPS recommends official Postal Service standard suffix abbreviations, this is a good standard to follow. For more information, click here.
Verify addresses before shipping, look into address verification software. With this type of software, the addresses go through a normalization process by cross-referencing the U. Postal Address Database.
Validation software will then perform several further checks to guarantee the address on file is accurate. Here are some other tips:. If FedEx identifies an undeliverable address, it is possible correct it online. Working with a reputable logistics auditing company such as Ship Watchers will provide you with insight into your "repeat offender" list to determine which historical ship to addresses are being charged a UPS or FedEx Address Correction Fee so you can work internally to update the stored addresses you have on file.
Third Party shippers tend to have a tougher time with keeping up with Address Corrections as they rely on many Shippers to input the address information for them and many don't have address validation software causing many human errors to addresses.
Shopping carts online let the user depict their address while checking out. Having a system in place to validate this online at the shopping cart level will prevent or drastically reduce any Address Correction Charges.
We only see this accessorial to continue increasing year after year. When a package leaves the dock, your home, or facility with an incorrect consignee or recipient address this delays the estimated or guaranteed by delivery date and time which negates your right to request a full refund should the package be delivered late. The bigger picture, is that the last mile and on-time delivery is your last chance to win a future customer. In addition, Customer Service has to deal with complaints, you end up offering a refund or some other kind of return incentive, your returns increase due to non-delivery, and packages get delivered to the wrong address.
UPS and FedEx have measures in place to notify of packages with incorrect addresses through exception notifications where you can update the address in route, Hold a package at the local UPS or FedEx Pick-up Points, or put out an investigation to locate the package, but these all take time and risk a valuable future customer. Ship Watchers is a logistics auditing company that keeps carriers compliant on rates, surcharges, incentives, and incorrect charges found within carrier invoices.
Want to stay on top of carrier increases, rate changes, and benchmark studies while insuring that your invoices are free from errors and incorrect charges? On the other hand, there are invalid address correction fees. An invalid address correction fee could be charged if the shipper typed building instead of unit. Enlisting the help of a shipment auditing and recovery software will provide you with address correction information. Comprehensive data reports divide refunds by type to show you an accurate view of where refunds are being found.
Share a Refund parcel auditing checks for invalid address correction charges and ensures the refund is credited back to your account. What is an address correction charge? January 3, What is the UPS address correction fee? What is the FedEx address correction fee?
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